Privacy Policy

Effective Date: November 19, 2025

Last Updated: November 19, 2025

This privacy policy explains how Crossbridge Health Solutions LLC (“we,” “our,” “CrossbridgeWell”) collects, uses, shares, and protects personal information obtained through the CrossbridgeWell website and blog. By using this website, you consent to this Privacy Policy. If you do not agree, please discontinue use immediately.

Who We Are
CrossbridgeWell is a wellness, lifestyle, and caregiver information blog owned and operated by Crossbridge Health Solutions LLC, a Virginia-based limited liability company.

Information We Collect
We may collect the following categories of information when you interact with our website or services:
• Information you provide directly, such as your name, email, or message content when subscribing, commenting, or contacting us.
• Automatically collected information through cookies and analytics tools, including IP address, device information, browser type, pages visited, time spent on the site, and referral sources.
• Transaction-related information if you make a purchase or follow an affiliate link; we do not receive your full payment information but may receive confirmation of a transaction from third-party processors like Amazon.
• User-generated content such as comments, questions, or feedback submitted through the blog or social platforms.

Sensitive Information Disclaimer
We do not request or process legally protected categories of sensitive personal data (health diagnoses, financial account numbers, biometric data, etc.).
Although the website discusses wellness topics, we do not collect or store Protected Health Information (PHI) as defined by HIPAA.

How We Use Your Information
We may use your personal information to:
• Provide, operate, and maintain the website
• Respond to comments, questions, or inquiries
• Send newsletters or marketing communications if you voluntarily opt in
• Improve website performance, content, and user experience through analytics
• Comply with legal requirements or respond to lawful requests
• Detect, prevent, or address fraud, abuse, or security issues
• Process affiliate link interactions and track referral commissions

Amazon Affiliate Disclosure
As part of the Amazon Associates Program, Amazon may place cookies and tracking tools on your browser when you click an affiliate link. We do not have access to your Amazon account data.

Legal Bases Under GDPR (for EU Visitors)
Where applicable, we process personal data based on one or more of the following:
• Your affirmative consent
• Performance of a requested service
• Our legitimate interest in maintaining and improving the website
• Compliance with legal obligations

Sharing of Personal Information
We do not sell personal information.
We may share information with:
• Service providers such as email services, hosting providers, analytics platforms, or security services
• Affiliate platforms such as Amazon
• Legal authorities when required by law, subpoena, or to enforce site policies
• Third-party tools such as social media integrations, only when you actively engage with those features

We do not permit third parties to use your information for their own independent marketing.

Data Retention
We retain personal information only for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, or enforce agreements.

Your Privacy Rights
Depending on your location, you may have the following rights:
• Right to access your personal data
• Right to correct inaccurate data
• Right to delete your data (“Right to be Forgotten”)
• Right to withdraw consent at any time
• Right to opt out of marketing emails
• Right to opt out of sale or sharing of personal information (CCPA/CPRA)
• Right to restrict or object to data processing
• Right to data portability

To exercise any rights, contact [email protected].

California Privacy Rights (CCPA/CPRA)
California residents may request:
• A list of personal information categories collected
• Deletion of personal information (with certain limitations)
• Disclosure of whether information is shared for marketing or analytics
• Opt-out of data sharing for targeted advertising purposes

CrossbridgeWell does not sell personal information under California law.

International Transfers
If you access this site from outside the United States, you understand that your information may be transferred to and processed in the United States, where privacy laws may differ.

Children’s Privacy
We do not knowingly collect, solicit, or maintain personal information from children under the age of 18.
If we learn that we have inadvertently collected information from a minor, we will delete it promptly.

Cookies Policy

How Cookies Are Used
CrossbridgeWell uses cookies and similar tracking technologies to support the website, improve functionality, track analytics, and support affiliate links. Cookies may be set by us or by third-party service providers.

Types of Cookies Used
• Essential cookies: Required for core website functionality.
• Performance & analytics cookies: Track site usage, pages visited, time on page, and technical performance (e.g., Google Analytics).
• Functional cookies: Remember preferences such as language or saved settings.
• Advertising & affiliate cookies: Track when users click affiliate links (such as Amazon Associates) to attribute commissions correctly.
• Social media cookies: Enable sharing tools or embedded social content when users interact with those platforms.

Cookie Consent
By using this website, you consent to the use of cookies. You may disable cookies in your browser settings, but doing so may limit website functionality.

Managing Cookies
You may manage or delete cookies through:
• Browser settings (Chrome, Firefox, Safari, Edge, etc.)
• Third-party opt-out tools such as Network Advertising Initiative or Google opt-out tools
• Built-in cookie controls if your browser supports them

Do Not Track Signals
Our site does not currently respond to Do Not Track (DNT) signals due to lack of standardization.

Email Privacy and CAN-SPAM Compliance

• We only send marketing emails to users who explicitly sign up.
• Emails will always include a clear unsubscribe link.
• Opt-out requests are honored promptly.
• We do not use misleading subject lines or deceptive headers.
• We do not sell, rent, or share email addresses.

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect personal information. However, no online transmission or storage is guaranteed secure, and you use the site at your own risk.

Changes to This Privacy Policy

We may update this Privacy Policy at any time. Updates are effective immediately upon posting. Continued use of the site means you accept the revised policy.

Contact Information

For questions, concerns, privacy requests, or rights inquiries, contact:
[email protected]